1. Introduction

We attach great importance to the protection of your personal data. This privacy policy aims to inform you transparently about how we collect, use, and protect your data, in accordance with the General Data Protection Regulation (RGPD – UE 2016/679).

2. Data Controller

Confiturerie Saint-Amour

Address: 13 Rue Saint Amour, 6940 Durbuy
Phone: 086 21 12 76

3. Data Collected

We only collect data that is strictly necessary for the purpose for which you provide it to us, including:

- First and last name (if provided voluntarily)
- Email address
- Telephone number (if provided voluntarily)
- Any other information submitted via our contact forms

4. Purpose of processing

The personal data you provide to us is used solely for:

- Responding to your requests via the contact form
- Providing you with the requested information or services

We do not conduct any profiling, behavioral analysis, or unsolicited commercial prospecting.

5. No cookies

Our site does not use **cookies**, trackers, or navigation analysis tools. You can browse freely without your activity being tracked or recorded.

6. Data sharing

We do not share **any** of your personal data with third parties, whether companies, partners, or individuals. Your information remains strictly confidential.

7. Retention Period

Data is retained only for the period necessary to process your request. It is then securely deleted, unless there is a legal retention obligation.

8. Your Rights

In accordance with the GDPR, you have the following rights:

- Right to access your data
- Right to rectification
- Right to erasure (right to be forgotten)
- Right to restriction of processing
- Right to object
- Right to data portability

To exercise your rights, you can contact us at: 086 21 12 76

9. Security

We implement all appropriate technical and organizational measures to ensure the security of your data and prevent unauthorized access.

10. Contact

For any questions regarding this privacy policy or the processing of your data, you can write to us at:

Confiturerie Saint-Amour
Phone: 086 21 12 76